FAQ's

FAQ's – Mina’i Art of Radiance

Q1: Mina’i Art of Radiance kya hai?

Ans: Mina’i Art of Radiance ek beauty product store hai jo high-quality skincare, makeup aur beauty essentials provide karta hai, khas taur par Pakistani customers ke liye.

Q2: Kya aap ke products original hain?

Ans: Ji haan, hamaray tamam products 100% original aur authentic hote hain. Hum quality par kabhi compromise nahi karte.

Q3: Kya aap Pakistan ke andar delivery karte hain?

Ans: Ji haan, hum poore Pakistan mein delivery karte hain.

Q4: Delivery mein kitna time lagta hai?

Ans: Aam tor par delivery 3–5 working days mein ho jati hai, location ke hisaab se thora farq ho sakta hai.

Q5: Payment ke kya options available hain?

Ans:

• Cash on Delivery (COD)

• Bank Transfer (agar available ho)

Q6: Kya sensitive skin ke liye products available hain?

Ans: Ji haan, hum sensitive skin ke liye bhi specially selected products rakhte hain. Order se pehle product details zaroor check karein.

Q7: Agar product damaged ya galat aa jaye to kya karein?

Ans: Agar product damaged ya wrong receive ho, to 24 hours ke andar humein contact karein with pictures. Hum proper solution provide karte hain.

Q8: Kya return ya exchange policy hai?

Ans: Hygiene reasons ki wajah se cosmetic items normally returnable nahi hote, lekin agar hamari side se mistake ho to exchange possible hota hai.

Q9: Kya aap discounts ya sales offer karte hain?

Ans: Ji haan, hum time-to-time special discounts, deals aur sales announce karte rehte hain. Updates ke liye humein follow karein.

Q10: Order kaise place karein?

Ans: Aap humein Instagram/WhatsApp par message karke ya website ke zariye order place kar sakti hain.